{ "run_date": "2026-07-02 23:26 UTC", "schema": "tenant_internal", "n_tickets": 8, "bucket_counts": { "bad-retrieval": 0, "good-retrieval-weak-draft": 2, "no-precedent": 6 }, "total_cost_eur": 0.001966, "corpus_size": 6297, "retrieval_threshold": 0.7, "per_ticket": [ { "ticket_id": 6283, "thread_id": 6283, "product_name": "Smart CSV Export", "inbound_preview": "¿Es posible disponer de una demo? ¿Desde qué punto del BackOffice se pueden exportar las direcciones?Gracias anticipadas.", "n_retrieved": 0, "retrieved_thread_ids": [], "retrieved_top_sim": null, "n_retrieved_relevant": 0, "n_brute_missed": 0, "retrieved_relevant": [], "brute_missed": [], "bucket": "no-precedent", "bucket_note": "No genuinely relevant precedent found in corpus" }, { "ticket_id": 6281, "thread_id": 6281, "product_name": "Conversion Pixel Tracking + Custom Audiences", "inbound_preview": "Buenas he adquirido su módulo y no funciona, copio el pixel de seguimiento desde la página de facebook tal cual me indican y de entrada el campo ID se queda vacío y tras hacer un par de compras el es", "n_retrieved": 5, "retrieved_thread_ids": [ 6044, 5964, 6076, 6188, 5287 ], "retrieved_top_sim": 90, "n_retrieved_relevant": 3, "n_brute_missed": 0, "retrieved_relevant": [ { "thread_id": 6044, "similarity": 90, "relevant": true, "confidence": 85, "reason": "Both questions involve issues with the Facebook pixel not functioning correctly after following the provided instructions." }, { "thread_id": 5964, "similarity": 85, "relevant": true, "confidence": 85, "reason": "Both questions involve issues with the Facebook tracking pixel not functioning correctly after installation of the same module." }, { "thread_id": 6076, "similarity": 84, "relevant": true, "confidence": 85, "reason": "Both questions involve issues with integrating the Facebook pixel into a module, specifically related to the pixel code not functioning correctly." } ], "brute_missed": [], "bucket": "good-retrieval-weak-draft", "bucket_note": "Relevant thread(s) retrieved: [6044, 5964, 6076]" }, { "ticket_id": 6277, "thread_id": 6277, "product_name": "Custom Audiences", "inbound_preview": "Hi,I've just buyed, installed and activated the facebook custom audience module. But by clicking on configure, I get this error message:[PrestaShop] Fatal error in module facebookcustomaudience:C", "n_retrieved": 2, "retrieved_thread_ids": [ 6275, 6241 ], "retrieved_top_sim": 81, "n_retrieved_relevant": 1, "n_brute_missed": 0, "retrieved_relevant": [ { "thread_id": 6275, "similarity": 81, "relevant": true, "confidence": 95, "reason": "Both questions describe the same error message related to the facebook custom audience module when trying to configure it." } ], "brute_missed": [], "bucket": "good-retrieval-weak-draft", "bucket_note": "Relevant thread(s) retrieved: [6275]" }, { "ticket_id": 6352, "thread_id": 6352, "product_name": "Product Videos - Youtube, Vimeo...", "inbound_preview": "Bonjour,Après installation du module sur PrestaShop 9.1, je rencontre un problème dans l’onglet « Modules » de la fiche produit.Lorsque je clique sur « Configurer », aucun composant ne s’affiche, ce q", "n_retrieved": 5, "retrieved_thread_ids": [ 285, 2812, 368, 3963, 1680 ], "retrieved_top_sim": 82, "n_retrieved_relevant": 0, "n_brute_missed": 0, "retrieved_relevant": [], "brute_missed": [], "bucket": "no-precedent", "bucket_note": "No genuinely relevant precedent found in corpus" }, { "ticket_id": 6262, "thread_id": 6262, "product_name": "Google Adwords Conversion Tracking - Smart Modules", "inbound_preview": "Hello,Is your module compatible with the regular Paypal addon, and also with the Paybox module (the one developped by Magavenue) ?Regards,Christianhttps://lacompagniedescartes.fr", "n_retrieved": 0, "retrieved_thread_ids": [], "retrieved_top_sim": null, "n_retrieved_relevant": 0, "n_brute_missed": 0, "retrieved_relevant": [], "brute_missed": [], "bucket": "no-precedent", "bucket_note": "No genuinely relevant precedent found in corpus" }, { "ticket_id": 6353, "thread_id": 6353, "product_name": "Pixel Plus for Facebook: Events + CAPI + Pixel Catalog", "inbound_preview": "Bonjour, Je rencontre deux problèmes d'après Meta : Comment résoudre le problèmeAjoutez un paramètre event_id à votre événement CompleteRegistration dans la charge utile de votre serveur. Vous po", "n_retrieved": 5, "retrieved_thread_ids": [ 88, 2049, 289, 4494, 1204 ], "retrieved_top_sim": 78, "n_retrieved_relevant": 0, "n_brute_missed": 0, "retrieved_relevant": [], "brute_missed": [], "bucket": "no-precedent", "bucket_note": "No genuinely relevant precedent found in corpus" }, { "ticket_id": 6350, "thread_id": 6350, "product_name": "Estimated Delivery Date V3 - Smart Modules", "inbound_preview": "Good morning,I increased the value as you requested, but the error is still appearing. Please see the attached screenshot.I look forward to hearing from you.Kind regards,----------FTP Port : 21", "n_retrieved": 0, "retrieved_thread_ids": [], "retrieved_top_sim": null, "n_retrieved_relevant": 0, "n_brute_missed": 0, "retrieved_relevant": [], "brute_missed": [], "bucket": "no-precedent", "bucket_note": "No genuinely relevant precedent found in corpus" }, { "ticket_id": 6206, "thread_id": 6206, "product_name": "Translation Suggestions", "inbound_preview": "hello, is it translating from English to Lithuanian language? ", "n_retrieved": 0, "retrieved_thread_ids": [], "retrieved_top_sim": null, "n_retrieved_relevant": 0, "n_brute_missed": 0, "retrieved_relevant": [], "brute_missed": [], "bucket": "no-precedent", "bucket_note": "No genuinely relevant precedent found in corpus" } ] }